Terms of business
These terms apply to all agreements between Markedine Europe ApS and the client for the delivery of marketing services, unless otherwise agreed in writing.
Effective from 21 August 2026
1. Scope
These terms apply to all quotes, agreements and deliveries from Markedine. Our services are sold to businesses only, and the agreement is therefore not covered by consumer protection rules, including the 14-day right of withdrawal.
The client’s own purchasing terms apply only if we have accepted them in writing.
2. Formation of the agreement
A quote is valid for 14 days from the date it is sent, unless stated otherwise. The agreement is formed when the client accepts the quote in writing, including by email or digital signature.
The scope of the services is set out in the quote or order confirmation. Anything not stated there is not included in the agreement.
3. Prices and payment
4. Delivery and timeline
Stated delivery times are indicative and assume that the client provides materials, access and approvals on time. Delay on the client’s side extends the timeline accordingly.
Deliverables are deemed approved if the client has not raised written comments within 8 working days of delivery.
5. The client’s obligations
The client provides the necessary materials and access, including to website, Google profile, ad accounts and social media, and warrants that it holds the rights to the material supplied to us.
The client is responsible for ensuring that the content of its own products, prices and offers is lawful and accurate, including under the Danish Marketing Practices Act.
6. Results
Markedine delivers the services competently and in line with good industry practice. Marketing results depend on factors outside our control, including competition, seasonality, platform algorithms and the client’s own products and capacity. Unless a specific guarantee is expressly agreed in writing, any results, cases or estimates mentioned do not constitute a guarantee of a particular outcome.
7. Term and termination
8. Rights
Once the client has paid in full, the right to use the material we produced specifically for the client passes to the client. Markedine retains the rights to its own methods, templates, systems and tools, which are not transferred.
We may name the client as a reference and show anonymised or agreed results in our marketing, unless the client objects in writing.
9. Liability
Markedine is liable under the general rules of Danish law, subject to the limitations below. We are not liable for indirect losses, including operating losses, lost profit, loss of data or loss of goodwill.
Our total liability is limited to the fees paid by the client for the 6 months preceding the event giving rise to liability.
We are not liable for outages, account suspensions, policy changes or price increases at third-party platforms, or for force majeure.
10. Confidentiality and personal data
Both parties treat information about the other party as confidential. Where we process personal data on the client’s behalf, a data processing agreement is put in place. See also our privacy policy.
11. Complaints about defects
The client must complain in writing without undue delay and no later than 14 days after a defect is or should have been discovered. We remedy defects by re-delivery or repair within a reasonable time.
12. Governing law and disputes
The agreement is governed by Danish law. If a dispute cannot be resolved through dialogue, it will be decided by the Copenhagen City Court as court of first instance.
13. Changes
We may amend these terms on 30 days’ written notice. Material changes entitle the client to terminate ongoing agreements with effect from the date the change takes effect.